• MAZELAKI
  • Terms and Conditions of the MAZELAKI Online Shop

Terms and Conditions of the MAZELAKI Online Shop

setting out, amongst other things, the rules for concluding contracts via the Shop, containing key information about the Seller, the Shop and the Consumer’s rights

A contract between the Buyer and the Seller may be concluded in two ways:

  1. The Buyer has the right, prior to placing an order, to negotiate all terms of the contract with the Seller, including those amending the provisions of these Terms and Conditions. Such negotiations should be conducted in writing and addressed to the Seller (MAZELAKI Sp. z o.o., ul. Stanisławowska 47, 54-611 Wrocław).
  2. Should the Buyer decline the option of concluding the contract through individual negotiations, the following Terms and Conditions and the relevant provisions of law shall apply

 

TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contacting the Seller
§ 3 Technical requirements
§ 4 Purchases in the Shop
§ 5 Payments
§ 6 Order Fulfilment
§ 7 Right of withdrawal
§ 8 Exceptions to the right of withdrawal
§ 9 Complaints
§ 10 Personal data
§ 11 Disclaimers
Appendix 1: Model withdrawal form

§ 1 DEFINITIONS

Complaints address/contact details:

MAZELAKI Sp. z o.o.,

47 Stanisławowska Street,

54-611 Wrocław.

Email address: sklep@getmazelaki.com

Telephone: 786197336

Working days – Monday to Friday, excluding public holidays in Poland.

Customer – a natural person of legal age with full legal capacity, a legal person or an organisational unit without legal personality but with legal capacity, conducting business or professional activities related to the sale of children’s accessories, making a purchase from the Seller directly related to their business or professional activities.
Civil Code – the Civil Code Act of 23 April 1964, as amended.
Consumer – a natural person of legal age with full legal capacity, making a purchase from the Seller not directly related to their business or professional activity.
Account – a digital service governed by separate terms and conditions within the meaning of the Consumer Rights Act, through which the Buyer may use additional features in the Shop free of charge.
Buyer – both the Consumer and the Customer.
Product – movable goods available in the Seller’s Shop.

Terms and Conditions – these Terms and Conditions.
Shop – the MAZELAKI online shop operated by the Seller at https://www.getmazelaki.com, through which the Buyer may place an order.
Seller – MAZELAKI Sp. z o.o., with its registered office at ul. Stanisławowska 47, 54-611 Wrocław, entered in the Register of Entrepreneurs of the National Court Register under KRS number 0001123538, NIP: 8993001806, REGON: 529464856.

Agreement – an agreement concluded outside the trader’s premises or at a distance within the meaning of the Consumer Rights Act of 30 May 2014 in the case of Consumers, and a sales agreement within the meaning of Article 535 of the Civil Code Act of 23 April 1964 in the case of Customers.

Order – product and delivery.

§ 2 TECHNICAL REQUIREMENTS

  1. For the Shop to function properly, the following is required:
    • a device with internet access
    • a web browser supporting JavaScript and cookies.
  2. To place an order in the Shop, in addition to the requirements set out in paragraph 1, an active email account is required.

§ 3 GENERAL PROVISIONS

  1. These Terms and Conditions are addressed to both Consumers and Customers, unless a specific provision of the Terms and Conditions states otherwise and is addressed exclusively to Consumers or to Customers.
  2. The contract is concluded in Polish, in accordance with Polish law and these Terms and Conditions.
  3. The product prices displayed in the Shop are the total prices per product. All prices quoted by the Seller are expressed in Polish zlotys or euros and are gross prices (including VAT). Product prices do not include delivery costs, which are specified in the delivery price list.
  4. For the avoidance of doubt, information about Products available in the Shop – including their prices – does not constitute an offer and is for information purposes only.
  5. Confirmation, provision, recording and safeguarding of all material provisions of the contract for the purpose of accessing this information in the future shall take the form of:
  • confirmation of the order by sending the following to the specified email address: the order, a pro forma invoice,
  • attaching to the fulfilled order, sent to the specified collection point for printed items: proof of purchase,
  1. The Customer’s further wholesale sale of the Products covered by the Agreement as part of their business activities shall be deemed a breach of good market practices and ethical standards.
  1. In the case described in point 6) above, the Seller has the right to refuse to fulfil the Order.

§ 4 TERMS AND CONDITIONS OF THE AGREEMENT

  1. Orders may be placed 24 hours a day.
  2. In order to place an order, the Buyer must perform at least the following steps, some of which may be repeated:
  • adding the Product to the basket;
  • select the delivery method;
  • select a payment method;
  • placing an order in the Shop by clicking the “Order and pay” button.
  1. The contract with the Consumer is concluded upon placing the order.
  2. The Consumer’s order is processed within 21 working days of the Consumer’s payment being credited to the Seller’s account. Payment for the order must be made within 3 working days of placing the order.
  3. The contract with the Customer is concluded upon the Seller’s acceptance of the order, of which the Seller will inform the Customer within 48 hours of the order being placed. Upon receipt of the Order, the Seller shall immediately confirm its receipt. Confirmation of the Order and its acceptance for fulfilment takes place when the Seller sends the Customer an appropriate email to the email address provided during the ordering process, which contains at least the Seller’s statement regarding receipt of the Order and its acceptance for fulfilment, as well as confirmation of the conclusion of the Contract. Upon the Customer’s receipt of the above email, the Contract between the Customer and the Seller is concluded.
  4. The Customer’s order is processed within 21 working days of the Customer’s payment being credited to the Seller’s account. Payment for the order must be made within 3 working days of placing the order.
  5. Fulfilment of the Customer’s order may be subject to payment of the full or partial value of the order, or the granting of a trade credit limit of at least the value of the order, or the Seller’s consent to dispatch the Order on a cash-on-delivery basis (payable on receipt).
  6. The Seller has the right to withdraw from the Contract concluded with the Customer within 14 calendar days of the date of its conclusion. Withdrawal from the Contract in this case may take place without giving a reason and does not give rise to any claims on the part of the Customer against the Seller.
  7. The following payment methods are available in the Shop:
    1. standard bank transfer to the Seller’s bank account;
    2. by payment card:
      • Visa
      • Visa Electron
      • MasterCard
      • MasterCard Electronic
      • Maestro
    3. via the payment platform:
      • Stripe
      • Autopay
  8. By making purchases in the Shop, the Buyer accepts the Seller’s use of electronic invoices. The Buyer has the right to withdraw their consent.
  9. Countries to which delivery is made:
  • Poland
  • Germany
  • Austria
  • Italy
  • France
  • Czech Republic
  • Slovakia
  • Greece
  • Belgium
  • Netherlands
  • Afghanistan
  • Australia
  • Bosnia and Herzegovina
  • Brazil
  • Bulgaria
  • China
  • Croatia
  • Denmark
  • Egypt
  • Estonia
  • Finland
  • Guatemala
  • Israel
  • Japan
  • Canada
  • Colombia
  • Lithuania
  • Luxembourg
  • Latvia
  • Malaysia
  • Morocco
  • Mexico
  • Nigeria
  • Norway
  • New Zealand
  • Pakistan
  • Peru
  • Portugal
  • South Africa
  • Romania
  • Singapore
  • Slovenia
  • United States
  • Switzerland
  • Sweden
  • Taiwan
  • Hungary
  • Jersey

 

  1. The following delivery methods are available in the Shop:
  • via courier (DPD, InPost, FedEx, UPS);
  • to InPost parcel lockers.

 

§ 5 RIGHT TO WITHDRAW FROM THE CONTRACT

  1. Pursuant to Article 27 of the Consumer Rights Act, the consumer has the right to withdraw from a distance contract without giving any reason and without incurring any costs, except for the costs specified in Articles 33 and 34 of the Consumer Rights Act.
  2. The time limit for withdrawing from a distance contract is 14 days from the date of delivery of the goods, and to meet this deadline, it is sufficient to send a notice of withdrawal before the deadline expires.
  3. The Consumer may submit a notice of withdrawal from the contract using the form set out in Annex 2 to the Consumer Law, , the form available at www.getmazelaki.com, or in any other form compliant with the Consumer Law.
  4. The Seller shall immediately confirm to the Consumer, via the email address (provided when the Contract was concluded and any other address if provided in the submitted notice), receipt of the notice of withdrawal from the contract.
  5. In the event of withdrawal from the Contract, the Contract shall be deemed not to have been concluded.
  6. The Consumer is obliged to return the goods to the Seller without delay, but no later than 14 days from the date on which they withdrew from the Contract. To meet the deadline, it is sufficient to dispatch the goods before it expires.
  7. The Consumer shall return the goods covered by the Contract from which they have withdrawn at their own expense and risk.
  8. The Consumer shall be liable for any reduction in the value of the goods covered by the Contract resulting from their use in a manner exceeding that necessary to ascertain the nature, characteristics and functioning of the goods.
  9. The Seller shall, without undue delay and no later than 14 days from the date of receipt of the Consumer’s notice of withdrawal from the Contract, refund to the Consumer all payments made by the Consumer, including the costs of delivery of the goods; and if the Consumer has chosen a method of delivery other than the cheapest standard method of delivery offered by the Seller, the Seller shall not reimburse the Consumer for any additional costs in accordance with Article 33 of the Consumer Rights Act.
  10. The Seller shall refund the payment using the same method of payment as that used by the Consumer, unless the Consumer has expressly agreed to a different method of payment which does not entail any costs for them. Where a refund is required for a transaction made by the Consumer using a payment card, the Seller shall refund the amount to the bank account linked to the Consumer’s payment card.
  11. The Seller may withhold the refund of the payment received from the Consumer until the goods are returned or the Consumer provides proof of their return, whichever occurs first.
  12. In the cases specified in Article 38 of the Consumer Rights Act, the Consumer shall not have the right to withdraw from the Contract.

§ 6 COMPLAINTS

  1. Pursuant to Article 558 § 1 of the Civil Code, the Seller completely excludes its liability towards Customers for physical and legal defects (warranty).
  2. The Seller shall be liable to the Consumer in accordance with the provisions of Article 556 of the Civil Code and subsequent articles for defects (warranty).
  3. In the case of a contract with a Consumer, if a physical defect is discovered within one year of the item being delivered, it is presumed that the defect existed at the time the risk passed to the Consumer.
  4. If the item sold is defective, the Consumer may:
  • submit a statement requesting a price reduction;
  • submit a statement of withdrawal from the contract;

unless the Seller immediately and without undue inconvenience to the Consumer replaces the defective item with a non-defective one or remedies the defect. However, if the item has already been replaced or repaired by the Seller, or if the Seller has failed to fulfil the obligation to replace the item with one free from defects or to remedy the defect, the Seller shall not be entitled to replace the item or remedy the defect.

  1. The Consumer may, instead of the remedy proposed by the Seller, demand that the item be replaced with one free from defects, or, instead of replacement, demand that the defect be remedied, unless bringing the item into conformity with the Contract in the manner chosen by the Consumer is impossible or would entail excessive costs compared to the method proposed by the Seller, whereby, in assessing the excessiveness of the costs, account is taken of the value of the item free from defects, the nature and significance of the defect found, and the inconvenience to which the Consumer would be exposed by another method of remedy.
  2. The Consumer may not withdraw from the Contract if the defect is minor.
  3. A Consumer who exercises their rights under the warranty is obliged, at the Seller’s expense, to deliver the defective item to the address for complaints; however, if, due to the nature of the item or the manner of its installation, delivery by the Consumer would be unduly difficult, the Consumer is obliged to make the item available to the Seller at the location where the item is situated. Should the Seller fail to fulfil this obligation, the Consumer is entitled to return the item at the Seller’s expense and risk.
  4. The costs of replacement or repair shall be borne by the Seller, except in the situation described in point 5) above.
  5. The Seller is obliged to accept the defective item from the Consumer in the event of replacement with a defect-free item or withdrawal from the contract.
  6. The Seller shall respond within fourteen days to:
  • a statement requesting a price reduction;
  • a notice of withdrawal from the Contract;
  • a request to replace the item with one free from defects;
  • a request to have the defect remedied.

Failure to respond shall be deemed to constitute the Seller’s acceptance of the Consumer’s statement or request as justified.

  1. The Seller is liable under the warranty if a physical defect is discovered within two years of the item being delivered to the Consumer.
  2. The Consumer’s claim for the removal of the defect or the replacement of the item sold with one free from defects shall lapse one year after the date on which the defect was identified, but not earlier than two years from the date of delivery of the item to the Consumer.
  3. Where the shelf life of the item, as specified by the Seller or the manufacturer, expires after two years from the date of delivery to the Consumer, the Seller shall be liable under the warranty for physical defects in that item discovered before the expiry of that period.
  4. Within the time limits specified in points 11–12 above, the Consumer may submit a notice of withdrawal from the contract or a request for a price reduction due to a physical defect in the item sold; and if the Consumer has requested replacement of the item with one free from defects or rectification of the defect, the period for submitting a declaration of withdrawal from the contract or a price reduction shall commence upon the ineffective expiry of the period for replacing the item or remedying the defect.
  5. In the event of proceedings before a court or arbitration tribunal concerning one of the rights under the warranty, the time limit for exercising other rights to which the Consumer is entitled under the warranty shall be suspended until the proceedings have been finally concluded. This also applies mutatis mutandis to mediation proceedings, in which case the time limit for exercising other rights under the warranty to which the Consumer is entitled shall commence on the date of the court’s refusal to approve the settlement reached before the mediator or the unsuccessful conclusion of the mediation.
  6. Paragraphs 11–12 above apply to the exercise of rights under the warranty for legal defects in the goods sold, except that the time limit begins to run from the date on which the Consumer became aware of the defect, and if the Consumer only became aware of the defect as a result of a claim by a third party – from the date on which the judgment in the dispute with the third party became final.
  7. If, due to a defect in the goods, the Consumer has given notice of withdrawal from the Contract or a price reduction, they may claim compensation for the loss they have suffered as a result of entering into the Contract without knowing of the defect, even if the loss was the consequence of circumstances for which the Seller is not liable, and in particular may claim reimbursement of the costs of concluding the Contract, the costs of collection, transport, storage and insurance of the goods, reimbursement of expenses incurred to the extent that he did not derive any benefit from them and has not received reimbursement from a third party, and reimbursement of legal costs. This is without prejudice to the provisions on the obligation to compensate for damage under general principles.
  8. The expiry of any time limit for identifying a defect does not preclude the exercise of rights under the warranty if the Seller has fraudulently concealed the defect.
  9. Where the Seller is obliged to provide a service or financial compensation to the Consumer, they shall do so without undue delay, no later than the time limit provided for by law.
  10. Upon the Seller handing over the Product to the carrier, the benefits and burdens associated with the Product, as well as the risk of accidental loss or damage to the Product, pass to the Customer. In such a case, the Seller shall not be liable for any loss, shortage or damage to the Product arising from the time of acceptance for carriage until delivery to the Customer, nor for any delay in the carriage of the consignment.
  11. If the Product is sent to the Customer via a carrier, the Customer is obliged to inspect the consignment in a timely manner and in the manner customary for consignments of this kind. If the Customer finds that the Product has been lost or damaged during transport, they are obliged to take all necessary steps to establish the carrier’s liability.

§ 7 PERSONAL DATA

  1. The Seller is the controller of the personal data provided by the Buyer when using the Shop. Detailed information regarding the processing of personal data by the Seller – including other purposes and legal bases for data processing, as well as data recipients – is set out in the privacy policy available on the Store – in accordance with the principle of transparency contained in the General Data Protection Regulation (EU) of the European Parliament and of the Council – “GDPR”.
  2. The purpose of the Seller’s processing of the Buyer’s data, provided by the Buyer in connection with purchases in the Shop, is the fulfilment of orders. The legal basis for the processing of personal data in this case is:
    • a contract or actions taken at the Buyer’s request aimed at concluding such a contract (Article 6(1)(b) of the GDPR),
    • the Seller’s legal obligation relating to accounting (Article 6(1)(c) of the GDPR) and
    • the Seller’s legitimate interest in processing data for the purpose of establishing, exercising or defending potential claims (Article 6(1)(f) of the GDPR).
  3. The provision of data by the Buyer is voluntary, but at the same time necessary for the conclusion of the contract. Failure to provide data will prevent the conclusion of a contract in the Shop.
  4. The Buyer’s data provided in connection with purchases in the Shop will be processed until:
  1. the contract between the Buyer and the Seller ceases to be in force;
  2. the Seller is no longer subject to a legal obligation requiring them to process the Buyer’s data;
  3. the possibility of the Buyer or the Seller pursuing claims related to the contract concluded via the Shop ceases;
  4. the Buyer’s objection to the processing of their personal data is accepted – where the basis for data processing was the Seller’s legitimate interest
  • whichever applies in the given case.
  1. The Buyer has the right to request:
  1. access to their personal data,
  2. their rectification,
  3. deletion,
  4. restriction of processing,
  5. the transfer of data to another controller
    as well as the right:
  6. to object at any time to the processing of data for reasons relating to the Buyer’s particular situation – to the processing of personal data concerning them, based on Article 6(1)(f) of the GDPR (i.e. on the legitimate interests pursued by the Seller).
  1. In order to exercise their rights, the Buyer should contact the Seller using the details provided in § 2 of the Terms and Conditions.
  2. Should the Buyer consider that their data is being processed unlawfully, the Buyer may lodge a complaint with the competent data protection authority. In Poland, this is the President of the Personal Data Protection Office.

§ 8 RESTRICTIONS

  1. It is prohibited for the Buyer to provide unlawful content.
  2. Each order placed in the Shop constitutes a separate contract and requires separate acceptance of the Terms and Conditions. The contract is concluded for the duration and for the purpose of fulfilling the order.
  3. All contracts concluded under these Terms and Conditions are governed by Polish law, subject to paragraph 4.
  4. The choice of Polish law for contracts concluded with the Consumer under these Terms and Conditions does not override or limit the rights of that Buyer arising from mandatory provisions of law applicable to the Consumer in situations where no choice of law applies. This means, in particular, that if the national provisions applicable to a given Consumer provide for broader protection than that resulting from these Terms and Conditions or Polish law, that broader protection shall apply.
  5. Contracts concluded under these Terms and Conditions shall be drawn up in Polish.

 

§ 9 FINAL PROVISIONS

  1. None of the provisions of these Terms and Conditions is intended to infringe the Buyer’s rights. Nor may it be interpreted in this way, as in the event of any part of the Terms and Conditions being inconsistent with applicable law, the Seller declares its unconditional compliance with and application of that law in place of the contested provision of the Terms and Conditions.
  2. Registered Buyers will be notified of any amendments to the Terms and Conditions and their scope by email (to the address provided during registration or when placing an order). Notification will be sent at least 14 days before the new Terms and Conditions come into force. Amendments will be made to bring the Terms and Conditions into line with the current legal framework.
  3. The current version of the Terms and Conditions is always available to the Buyer at terms-and-conditions (………………………). During the processing of the order and throughout the entire period of after-sales service, the Terms and Conditions accepted by the Buyer when placing the order shall apply. Except where the Consumer considers them less favourable than the current version and informs the Seller of their choice of the current version as the applicable one.
  4. In matters not covered by these Terms and Conditions, the relevant generally applicable provisions of law shall apply.
  5. Disputes, if the Consumer so wishes, shall be resolved through mediation proceedings before the Provincial Inspectorates of Trade Inspection or through arbitration proceedings before the Provincial Inspectorate of Trade Inspection. The Consumer may also make use of equivalent and lawful methods of pre-litigation or out-of-court dispute resolution, e.g. via the EU ODR online platform at http://ec.europa.eu/consumers/odr/.
  6. As a last resort, the matter shall be settled by the court having jurisdiction over the Seller’s registered office.

Appendix 1 to the Terms and Conditions

Below is a model withdrawal form which the Consumer or the Entitled Business may, but is not obliged to, use:

MODEL WITHDRAWAL FORM
(this form should be completed and returned only if you wish to withdraw from the contract)

MAZELAKI Sp. z o.o.
47 Stanisławowska Street, 54-611 Wrocław
email address: sklep@mazelaki.pl

– I/We(*) …………………………………………………………… hereby give notice of my/our(*) withdrawal from the contract for the sale of the following goods(*) / for the provision of the following service(*):

…………………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………………………………

– Date of conclusion of the contract((*)) /receipt(*)

…………………………………………………………………………………………………………………………………………………………

– First name and surname of the Consumer(s) / Entrepreneur(s) with priority:

…………………………………………………………………………………………………………………………………………………………

– Address of the entitled Consumer(s) / Business(es):

…………………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………
Signature of the Consumer(s) / Preferred Business(es)
(only if the form is submitted in paper form)

Date ……………………………………..

(*) Delete as appropriate.

Account Terms and Conditions

at the MAZELAKI shop

TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contacting the Service Provider
§ 3 Technical Requirements
§ 4 Account
§ 5 Complaints
§ 6 Right to withdraw from the contract
§ 7 Personal data
§ 8 Changes to the Terms and Conditions or Account
§ 9 Final provisions

§ 1 DEFINITIONS

Consumer – A Service User who is a natural person and who has entered into an agreement for the maintenance of an Account under these Terms and Conditions, or is taking steps to enter into such an agreement, without any direct connection to their business or professional activities.
Account – a digital service within the meaning of the Consumer Rights Act, provided free of charge by electronic means by the Service Provider to the Service User, enabling the Service User to make use of additional features in the Shop.
Privileged Entrepreneur – a Service User who is a natural person entering into an Account agreement (or taking steps to conclude such an agreement) under these Terms and Conditions, directly related to their business activity but not of a professional nature.
Terms and Conditions – these Account Terms and Conditions.
Store – the MAZELAKI online store operated by the Service Provider at https://www.getmazelaki.com
Service Recipient – any entity that has concluded an Account agreement or is taking steps to conclude such an agreement.
Privileged Service User – a Service User who is a Consumer or a Privileged Entrepreneur.
Service Provider – MAZELAKI Sp. z o.o., with its registered office at ul. Stanisławowska 47, 54-611 Wrocław, entered in the Register of Entrepreneurs of the National Court Register under KRS number 0001123538, Tax Identification Number (NIP): 8993001806, National Business Registry Number (REGON): 529464856
Consumer Rights Act – the Polish Act of 30 May 2014 on consumer rights.

§ 2 CONTACTING THE SERVICE PROVIDER

  1. Postal address: ul. Stanisławowska 47, 54-611 Wrocław
  2. Email address: sklep@mazelaki.pl
  3. Telephone: 786197336
  4. The cost of a telephone call or data transmission made by the Service User is based on the standard tariff of the telecommunications operator or internet service provider used by the Service User. The Service Provider notes that the cost of an international call or international data transmission may be higher than the cost of a domestic call or transmission – depending on the tariff adopted by the telecommunications operator or internet service provider used by the Service User.

§ 3 TECHNICAL REQUIREMENTS

  1. For the Account to function correctly and to be set up, the following is required:
    • an active email account,
    • a device with internet access,
    • a web browser that supports JavaScript and cookies.

§ 4 ACCOUNT

  1. Creating an Account is entirely voluntary and at the discretion of the Customer.
  2. An Account provides the Customer with additional features, such as: viewing the history of orders placed by the Customer in the Shop, checking the order status, or editing the Customer’s details themselves.
  3. To create an Account, the User must complete the relevant form in the Shop.
  4. Upon creation of the Account, a contract for the maintenance of the Account is concluded for an indefinite period between the Customer and the Service Provider, in accordance with the terms set out in the Terms and Conditions.
  5. The Service Provider shall commence the provision of the Account maintenance service in accordance with the terms set out in the Terms and Conditions immediately upon the conclusion of the Account maintenance agreement.
  6. The User may cancel their Account at any time without incurring any costs.
  7. The deletion of the Account results in the termination of the Account maintenance agreement. In order for the Service Provider to delete the Account, you must send your notice of cancellation of the Account to the Service Provider’s email address specified in § 2 of the Terms and Conditions, which will result in the immediate deletion of the Account and the termination of the Account maintenance agreement.

§ 5 COMPLAINTS

I GENERAL PROVISIONS

  1. The Service Provider requests that complaints regarding the Account be submitted to the postal or email address specified in § 2 of the Terms and Conditions.
  2. The Service Provider shall respond to the complaint within 14 days of receiving the complaint.

II PREFERENTIAL CUSTOMERS

  1. The Service Provider shall be liable to the Privileged Customer for the conformity of the service with the contract, as provided for by generally applicable laws, including in particular the provisions of the Consumer Rights Act.
  2. In the event of improper performance by the Service Provider of the contract for the maintenance of the Account, the Privileged Service User may exercise the rights set out in Chapter 5b of the Consumer Rights Act.
  3. If the Service Provider has not supplied the digital service, the Privileged Service Recipient may request that it be supplied. If, despite this, the Service Provider fails to provide the digital service immediately or within an additional period expressly agreed between the Service Provider and the Privileged Service Recipient , the Privileged Service Recipient may withdraw from the Account Agreement.
  4. The Privileged Service Recipient may withdraw from the Account maintenance agreement without requesting delivery of the digital service if:
    1. it is clear from the Service Provider’s statement or the circumstances that they will not supply the digital service, or
    2. the Privileged Customer and the Service Provider have agreed, or it is clear from the circumstances of the conclusion of the Account Agreement, that a specific deadline for the provision of the digital service was of material importance to the Privileged Customer, and the Service Provider has failed to provide it by that deadline.
  5. The Service Provider shall be liable for any non-conformity with the Account Agreement of a digital service provided on a continuous basis, which occurred or became apparent during the period in which, in accordance with that Agreement, the service was to be provided.
  6. If the digital service is not in conformity with the Account agreement, the Privileged Service Recipient may demand that it be brought into conformity with that agreement.
  7. In the event of non-conformity of the digital service with the Account Agreement, the Privileged Service Recipient is obliged to cooperate with the Service Provider, to a reasonable extent and using the least burdensome technical means for themselves, in order to determine whether the non-conformity of the digital service with the Account Agreement at the relevant time is due to the characteristics of the Privileged Service User’s digital environment.
  8. Furthermore, if the digital service is non-compliant with the Account Agreement, the Privileged Service Recipient may submit a notice of withdrawal from that agreement where:
    1. bringing the digital service into conformity with the Account Agreement is impossible or would entail excessive costs in accordance with Article 43m(2) and (3) of the Consumer Rights Act;
    2. the Service Provider has failed to bring the digital service into conformity with the Account Agreement within a reasonable time from the moment the Service Provider was informed by the Privileged Service User of the lack of conformity with that agreement, and without undue inconvenience to the Privileged Service User, taking into account the nature and purpose of the digital service as it is used;
    3. the non-conformity of the digital service with the Account Agreement persists, despite the Service Provider having attempted to bring the digital service into conformity with that agreement;
    4. the non-conformity of the digital service with the Account Agreement is so significant that it justifies withdrawal from the Account Agreement without first resorting to the remedy specified in Article 43m of the Consumer Rights Act (i.e. a request to bring the digital service into conformity with the contract);
    5. it is clear from the Service Provider’s statement or the circumstances that the Service Provider will not bring the digital service into conformity with the Account Agreement within a reasonable time or without undue inconvenience to the priority Service Recipient.

III OUT-OF-COURT METHODS OF HANDLING COMPLAINTS AND PURSING CLAIMS

  1. The Service Provider informs the Consumer of the possibility of using out-of-court complaint handling and redress procedures. The rules governing access to these procedures are available at the offices or on the websites of the bodies authorised to handle disputes out of court. The Consumer may, amongst other things, seek assistance from:
    • assistance from the relevant European Consumer Centre within the European Consumer Centres Network. The Centres provide information on consumer rights and assist in resolving disputes in the case of cross-border purchases. Assistance from European Consumer Centres is generally free of charge. A list of Consumer Centres relevant to a given country can be found at: https://konsument.gov.pl/eck-w-europie/
    • the Online Dispute Resolution (ODR) platform provided by the European Commission, available at: https://ec.europa.eu/consumers/odr

Furthermore, within the Republic of Poland, the following forms of support are available:

    • mediation conducted by the relevant Provincial Inspectorate of Trade Inspection, to which you should submit a request for mediation. As a rule, the procedure is free of charge. A list of Inspectorates can be found here: >https://uokik.gov.pl/wojewodzkie_inspektoraty_inspekcji_handlowej.php
    • assistance from the relevant permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which you must submit an application for the case to be heard by the arbitration court. As a rule, the proceedings are free of charge. A list of courts is available at: >https://uokik.gov.pl/stale_sady_polubowne.php
  2. The above provision is for information purposes only and does not constitute an obligation on the part of the Service Provider to use out-of-court dispute resolution methods.
  3. The use of out-of-court complaint handling and redress procedures is voluntary for both the Service Provider and the Consumer.
  4. The Consumer may also seek free assistance from the municipal or district consumer ombudsman.

§ 6 RIGHT TO WITHDRAW FROM THE AGREEMENT

  1. The Privileged Service User has the right to withdraw from the Account Agreement concluded with the Service Provider within 14 days without giving any reason.
  2. The period for withdrawing from the Account maintenance agreement expires 14 days after the date of conclusion of that agreement.
  3. In order for a Privileged Customer to exercise their right to withdraw from the contract, they must inform the Service Provider, using the contact details provided in § 2 of the Terms and Conditions, of their decision to withdraw from the contract by means of an unambiguous statement (for example, a letter sent by post or email).
  4. The Privileged Service User may use the model withdrawal form provided at the end of the Terms and Conditions, but this is not mandatory.
  5. To meet the deadline for withdrawing from the contract, it is sufficient for the Privileged Service User to send notification of their exercise of the right to withdraw from the contract before the expiry of the withdrawal period.

§ 7 PERSONAL DATA

  1. The Service Provider is the controller of the personal data provided by the Service User in connection with the conclusion of the Account agreement. Detailed information regarding the processing of personal data by the Service Provider – including other purposes and legal bases for data processing, as well as data recipients – is set out in the privacy policy available in the Shop – in accordance with the principle of transparency contained in the General Data Protection Regulation (EU) of the European Parliament and of the Council – “GDPR”.
  2. The purpose of processing the Service User’s data is to maintain the Account. The legal basis for the processing of personal data in this case is the contract for the maintenance of the Account or actions taken at the Service User’s request aimed at concluding such a contract (Article 6(1)(b) of the GDPR), as well as the Service Provider’s legitimate interest in processing data for the purpose of establishing, exercising or defending any claims (Article 6(1)(f) of the GDPR).
  3. The provision of data by the Service User is voluntary, but at the same time necessary for the conclusion of the Account agreement and the provision of the services covered by it. Failure to provide data means that the Account agreement cannot be concluded, and the Service Provider will not be able to provide the services covered by it.
  4. The Service User’s data will be processed until:
    1. the Account agreement ceases to be in force;
    2. the possibility of the Service User or the Service Provider pursuing claims relating to the Account ceases;
    3. the Service User’s objection to the processing of their personal data is upheld – where the basis for data processing was the Service Provider’s legitimate interest
  • whichever applies in the given case.
  1. The Service User has the right to request:
    1. access to their personal data,
    2. their rectification,
    3. deletion,
    4. restriction of processing,
    5. the transfer of data to another controller
      as well as the right:
    6. to object at any time to the processing of data for reasons relating to the Service User’s particular situation – to the processing of personal data concerning them, based on Article 6(1)(f) of the GDPR (i.e. on the legitimate interests pursued by the Service Provider).
  2. In order to exercise their rights, the Service User should contact the Service Provider.
  3. If the Service User considers that their data is being processed unlawfully, they may lodge a complaint with the competent data protection authority. In Poland, this is the President of the Personal Data Protection Office.

§ 8 AMENDMENTS TO THE TERMS AND CONDITIONS OR THE ACCOUNT

  1. The Service Provider reserves the right to amend the Terms and Conditions only for valid reasons. A valid reason is understood to be the necessity to amend the Terms and Conditions caused by:
    1. a change in the functionality of the Account requiring modification of the Terms and Conditions, or
    2. a change in the law affecting the performance of the contract for the maintenance of the Account by the Service Provider, or the adaptation of services to recommendations, guidelines, orders or prohibitions, rulings, decisions, interpretations or decisions of competent public authorities, or
    3. a change in the Service Provider’s contact or identification details.
  2. Notification of a planned amendment to the Terms and Conditions will be sent to the Service User’s email address associated with the Account at least 7 days before the changes come into effect.
  3. If the Service User does not object to the planned changes by the time they come into effect, it shall be deemed that they accept them, which shall not constitute any obstacle to terminating the contract in the future.
  4. In the event of non-acceptance of the planned changes, the Service User should send notification of this to the Service Provider’s email address specified in § 2 of the Terms and Conditions, which will result in the termination of the Account agreement upon the entry into force of the planned changes.
  5. The Service Provider may make a change to the Account which is not necessary to maintain its compliance with the Account Agreement, for the reason specified in paragraph 1(b) or due to a change in the Account’s functionality. The introduction of the change referred to in the preceding sentence shall not entail any costs for the privileged Service User. The provisions of paragraphs 2–4 shall apply mutatis mutandis.
  6. If the change referred to in paragraph 5 significantly and adversely affects the Privileged Service User’s access to or use of the Account, the Service Provider shall send, to the Privileged Service User’s email address, with sufficient notice, on a durable medium, information regarding the nature and date of such change, as well as the rights to which the Privileged Service User is entitled in connection with that change.

§ 9 FINAL PROVISIONS

  1. The Service User is prohibited from providing unlawful content.
  2. The Account Agreement is concluded in Polish.
  3. The Agreement concluded on the basis of these Terms and Conditions is governed by Polish law, subject to paragraph 4.
  4. The choice of Polish law for a contract concluded with a Consumer under these Terms and Conditions does not override or limit the Consumer’s rights under mandatory provisions of law applicable to the Consumer in a situation where no choice of law applies. This means, in particular, that if the national provisions applicable to a given Consumer provide for broader protection than that resulting from these Terms and Conditions or Polish law, such broader protection shall apply.
  5. In the event of any dispute with a Service User who is not a privileged Service User, relating to the Account agreement, the competent court shall be the court having jurisdiction over the Service Provider’s registered office.

 

Appendix 1 to the Terms and Conditions

Below is a model withdrawal form which the Consumer or a Privileged Business may, but is not obliged to, use:

MODEL WITHDRAWAL FORM
(this form should be completed and returned only if you wish to withdraw from the contract)

MAZELAKI Sp. z o.o.
47 Stanisławowska Street, 54-611 Wrocław
email address: sklep@getmazelaki.com

– I/We(*) …………………………………………………………… hereby give notice of my/our(*) withdrawal from the contract for the provision of the following service(*) / for the supply of digital content in the form of(*):

…………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………….

– Date of conclusion of the contract(*)

…………………………………………………………………………………………………………………………………………………………

– Name and surname of the Consumer(s) / Entrepreneur(s) with priority:

…………………………………………………………………………………………………………………………………………………………

– Address of the entitled Consumer(s) / Business(es):

…………………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………
Signature of the Consumer(s) / Preferred Business(es)
(only if the form is submitted in paper form)

Date ……………………………………..

(*) Delete as appropriate.

 

Newsletter Terms and Conditions

at the MAZELAKI shop

TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contacting the Service Provider
§ 3 Technical requirements
§ 4 Contract
§ 5 Complaints
§ 6 Right to withdraw from the Agreement
§ 7 Personal data
§ 8 Amendments to the Terms and Conditions or the Newsletter
§ 9 Final provisions

§ 1 DEFINITIONS

Consumer – A Service Recipient who is a natural person and who has entered into the Contract or is taking steps to enter into it, without any direct connection to their business or professional activity.
Newsletter – messages concerning the Shop, including information about offers, promotions and new products in the Shop, provided free of charge to the Service Recipient by the Service Provider under the Contract, constituting digital content within the meaning of the Consumer Rights Act.
Privileged Entrepreneur – a Service Recipient who is a natural person entering into the Agreement (or taking steps to conclude it) directly related to their business activity, but not of a professional nature.
Terms and Conditions – these Terms and Conditions.
Shop – the MAZELAKI online shop operated by the Service Provider at https://getmazelaki.com.
Agreement – the agreement for the provision of the Newsletter.
Service Recipient – any entity that has entered into the Agreement or is taking steps to enter into it.
Privileged Service Recipient – a Service Recipient who is a Consumer or a Privileged Entrepreneur.
Service Provider – MAZELAKI Sp. z o.o., with its registered office at ul. Stanisławowska 47, 54-611 Wrocław, entered in the Register of Entrepreneurs of the National Court Register under KRS number 0001123538, Tax Identification Number (NIP): 8993001806, National Business Registry Number (REGON): 529464856
Consumer Rights Act – the Polish Act of 30 May 2014 on consumer rights.

§ 2 CONTACTING THE SERVICE PROVIDER

  1. Postal address: ul. Stanisławowska 47, 54-611 Wrocław
  2. Email address: sklep@getmazelaki.com
  3. Telephone: 786197336
  4. The cost of a telephone call or data transmission made by the Service User is based on the standard tariff of the telecommunications operator or internet service provider used by the Service User. The Service Provider notes that the cost of an international call or international data transmission may be higher than the cost of a domestic call or transmission – depending on the tariff adopted by the telecommunications operator or internet service provider used by the Service User.

§ 3 TECHNICAL REQUIREMENTS

  1. To access the digital content covered by these Terms and Conditions, the following is required:
    • an active email account;
    • a device with internet access;
    • a web browser that supports JavaScript and cookies.

§ 4 AGREEMENT

  1. The Service User may voluntarily subscribe to the Newsletter.
  2. To receive the Newsletter, it is necessary to enter into the Agreement.
  3. Emails sent under the Agreement will be sent to the email address provided by the Customer at the time of concluding the Agreement.
  4. To enter into the Agreement, the Service Recipient must first enter their email address in the designated field in the Shop, to which they wish to receive messages sent under the Agreement. Upon subscribing to the Newsletter, the Agreement is concluded for an indefinite period, and the Service Provider shall commence providing the service to the Service Recipient – subject to paragraph 5.
  5. In order to ensure the proper performance of the Agreement, the Customer is required to provide a valid email address.
  6. The newsletter is delivered immediately after the Service Provider has created messages intended for Service Users.
  7. Messages sent as part of the Newsletter will include information on how to unsubscribe, as well as a link to unsubscribe.
  8. The Service Recipient may unsubscribe from the Newsletter without giving a reason and without incurring any costs, at any time, by using the option referred to in the previous provision, or by sending a message to the Service Provider’s email address specified in § 2 of the Terms and Conditions.
  9. The Service User’s use of the link to unsubscribe from the Newsletter or the sending of a message requesting unsubscription from the Newsletter shall result in the immediate termination of the Agreement.

§ 5 COMPLAINTS

I GENERAL PROVISIONS

  1. The Service Provider requests that complaints regarding digital content covered by these Terms and Conditions be submitted to the postal or email address specified in § 2 of these Terms and Conditions.
  2. The Service Provider shall respond to the complaint within 14 days of receiving the complaint.

II PRIVILEGED SERVICE USERS

  1. The Service Provider shall be liable to the Privileged Customer for the conformity of the service with the Agreement, as provided for by generally applicable laws, including in particular the provisions of the Consumer Rights Act.
  2. In the event of improper performance of the Contract by the Service Provider, the Privileged Service Recipient may exercise the rights set out in Chapter 5b of the Consumer Rights Act.
  3. If the Service Provider has not delivered the digital content covered by the Agreement, the Privileged Service Recipient may request that it be delivered. If, despite this, the Service Provider fails to supply the digital content covered by the Contract immediately or within an additional period expressly agreed between the Privileged Service Recipient and the Service Provider, the Privileged Service Recipient may withdraw from the Contract.
  4. The Privileged Customer may withdraw from the Contract without requesting delivery of the digital content covered by the Contract if:
    • it is clear from the Service Provider’s statement or the circumstances that they will not supply the digital content covered by the Agreement, or
    • the Privileged Customer and the Service Provider have agreed, or it is clear from the circumstances of the conclusion of the Agreement, that a specific deadline for the delivery of the digital content covered by the Agreement was of material importance to the Privileged Customer, and the Service Provider has failed to deliver it by that deadline.
  5. The Service Provider shall be liable for any non-conformity of the Newsletter with the Agreement which – given that the Newsletter is delivered on a continuous basis – occurred or became apparent during the period in which it was to be delivered in accordance with this Agreement.
  6. If the digital content covered by the Terms and Conditions is non-compliant with the Agreement, the Privileged Service Recipient may demand that it be brought into compliance with the Agreement.
  7. In the event of non-compliance with the Agreement of the digital content covered by the Terms and Conditions, the Privileged Service Recipient is obliged to cooperate with the Service Provider, to a reasonable extent and using the least burdensome technical means for themselves, in order to determine whether the lack of conformity with the Agreement at the relevant time results from the characteristics of the Privileged Service Recipient’s digital environment.
  8. Furthermore, if the digital content covered by these Terms and Conditions is non-compliant with the Agreement, the Privileged Service Recipient may submit a declaration of withdrawal from the Agreement where:
    • bringing such digital content into conformity with the Agreement is impossible or would entail excessive costs pursuant to Article 43m(2) and (3) of the Consumer Rights Act;
    • the Service Provider has failed to bring the digital content covered by these Terms and Conditions into conformity with the Contract within a reasonable time from the moment the Service Provider was informed by the Privileged Service Recipient of the lack of conformity with the Contract, and without undue inconvenience to the Privileged Service Recipient, taking into account the nature of the digital content and the purpose for which it is used;
    • the non-conformity with the Contract of the digital content covered by the Terms and Conditions persists, despite the Service Provider having attempted to bring it into conformity with the Contract;
    • the non-conformity with the Contract of the digital content covered by these Terms and Conditions is so significant that it justifies withdrawal from the Contract without first resorting to the remedy specified in Article 43m of the Consumer Rights Act (i.e. a request to bring the digital content into conformity with the Contract);
    • it is clear from the Service Provider’s statement or the circumstances that the Service Provider will not bring the digital content covered by the Terms and Conditions into conformity with the Contract within a reasonable time or without undue inconvenience to the priority Service Recipient.

III OUT-OF-COURT METHODS OF HANDLING COMPLAINTS AND PURSING CLAIMS

  1. The Service Provider informs the Consumer of the possibility of using out-of-court complaint handling and redress procedures. The rules governing access to these procedures are available at the offices or on the websites of the entities authorised to handle disputes out of court. The Consumer may, amongst other things, seek assistance from:
    • assistance from the relevant European Consumer Centre within the European Consumer Centres Network. The Centres provide information on consumer rights and assist in resolving disputes in the case of cross-border purchases. Assistance from European Consumer Centres is generally free of charge. A list of Consumer Centres relevant to a given country can be found at: https://konsument.gov.pl/eck-w-europie/
    • the Online Dispute Resolution (ODR) platform provided by the European Commission, available at: https://ec.europa.eu/consumers/odr

Furthermore, within the territory of the Republic of Poland, the following forms of support are available:

    • mediation conducted by the relevant Provincial Inspectorate of Trade Inspection, to which you should submit a request for mediation. As a rule, the procedure is free of charge. A list of Inspectorates can be found here: https://uokik.gov.pl/wojewodzkie_inspektoraty_inspekcji_handlowej.php
    • assistance from the locally competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application for the case to be heard by the arbitration court must be submitted. As a rule, the proceedings are free of charge. A list of courts is available at: https://uokik.gov.pl/stale_sady_polubowne.php
  2. The foregoing provision is for information purposes only and does not constitute an obligation on the part of the Service Provider to use out-of-court dispute resolution methods.
  3. The use of out-of-court complaint handling and redress procedures is voluntary for both the Service Provider and the Consumer.
  4. The Consumer may also seek free assistance from the municipal or district consumer ombudsman.

§ 6 RIGHT TO WITHDRAW FROM THE CONTRACT

  1. The Service Recipient has the right to withdraw from the Contract concluded with the Service Provider within 14 days without giving any reason.
  2. The period for withdrawing from the Contract expires 14 days after the date of conclusion of this Contract.
  3. In order for the Privileged Service User to exercise their right to withdraw from the Contract, they must inform the Service Provider, using the contact details provided in § 2 of the Terms and Conditions, of their decision to withdraw from the Contract by means of an unambiguous statement (for example, a letter sent by post or email).
  4. The Privileged Service User may use the model withdrawal form provided at the end of the Terms and Conditions, although this is not mandatory.
  5. To meet the deadline for withdrawing from the Contract, it is sufficient for the Privileged Service User to send notification of their exercise of the right to withdraw from the Contract before the expiry of the withdrawal period.

§ 7 PERSONAL DATA

  1. The Service Provider is the controller of the personal data provided by the Service User in connection with the Agreement. Detailed information regarding the processing of personal data by the Service Provider – including other purposes and legal bases for data processing, as well as data recipients – can be found in the privacy policy available in the Shop – in accordance with the principle of transparency set out in the General Data Protection Regulation (EU) of the European Parliament and of the Council – “GDPR”.
  2. The purpose of processing the Service User’s data is:
    • performance of the Contract; the legal basis for the processing of personal data in this case is the Contract or actions taken at the Service Recipient’s request aimed at its conclusion (Article 6(1)(b) of the GDPR);
    • analysing the effectiveness of messages sent under the Agreement, in order to establish general principles regarding effective messaging in the Service Provider’s operations; the basis for processing personal data for this purpose is the Service Provider’s legitimate interest (Article 6(1)(f) of the GDPR);
    • to establish, pursue or defend any claims arising from the Contract; the basis for processing personal data for this purpose is the Service Provider’s legitimate interest (Article 6(1)(f) of the GDPR).
  3. The provision of data by the Customer is voluntary, but at the same time necessary for the conclusion of the Agreement and the delivery of the digital content covered by it. Failure to provide the data will result in the Agreement not being concluded, and the Service Provider will not deliver the digital content covered by it.
  4. The Service User’s data will be processed until:
  1. the Contract ceases to be in force;
  2. the possibility of the Service Recipient or the Service Provider pursuing claims related to the Agreement ceases;
  3. the Service User’s objection to the processing of their personal data is upheld – where the basis for data processing was the Service Provider’s legitimate interest
  • whichever applies in the given case.
  1. The Service Recipient has the right to request:
  1. access to their personal data,
  2. their rectification,
  3. deletion,
  4. restriction of processing,
  5. the transfer of data to another controller
    as well as the right:
  6. to object at any time to the processing of data for reasons relating to the Service User’s particular situation – to the processing of personal data concerning them, based on Article 6(1)(f) of the GDPR (i.e. on the legitimate interests pursued by the Service Provider).
  1. In order to exercise their rights, the Data Subject should contact the Data Controller.
  2. If the Service User considers that their data is being processed unlawfully, they may lodge a complaint with the competent data protection authority. In Poland, this is the President of the Personal Data Protection Office.

§ 8 AMENDMENTS TO THE TERMS AND CONDITIONS OR NEWSLETTER

  1. The Service Provider reserves the right to amend the Terms and Conditions only for valid reasons. A valid reason is understood to be the necessity to amend the Terms and Conditions caused by:
    1. a change in the functionality of the Newsletter requiring modification of the Terms and Conditions, or
    2. a change in the law affecting the Service Provider’s performance of the Agreement, or the adaptation of services to recommendations, guidelines, orders or prohibitions, rulings, provisions, interpretations or decisions of competent public authorities, or
    3. a change in the Service Provider’s contact or identification details.
  2. Notification of a planned amendment to the Terms and Conditions will be sent to the Service Recipient’s email address provided at the time of concluding the Agreement at least 7 days before the amendments come into effect.
  3. If the Service User does not object to the planned changes by the time they come into effect, it shall be deemed that they accept them, which shall not constitute any obstacle to terminating the Agreement in the future.
  4. In the event of non-acceptance of the planned changes, the Service Recipient should send notification of this to the Service Provider’s email address specified in § 2 of the Terms and Conditions, which will result in the termination of the Agreement upon the entry into force of the planned changes.
  5. The Service Provider may make changes to the Newsletter that are not necessary to ensure its compliance with the Agreement, for the reason specified in paragraph 1(b) or due to a change in the functionality of the Newsletter. The introduction of the change referred to in the preceding sentence shall not entail any costs for the Privileged Subscriber. The provisions of paragraphs 2–4 shall apply mutatis mutandis.
  6. If the change referred to in the preceding provision significantly and adversely affects the Privileged Service User’s access to or use of the Newsletter, the Service Provider shall send, to the Privileged Service User’s email address, with sufficient notice and on a durable medium, information regarding the nature and date of such change, as well as the rights to which the Privileged Service User is entitled in connection with that change.

§ 9 FINAL PROVISIONS

  1. The Service Recipient is prohibited from providing unlawful content.
  2. The Agreement is concluded in Polish.
  3. The Agreement concluded on the basis of these Terms and Conditions is governed by Polish law, subject to paragraph 4.
  4. The choice of Polish law for a Contract concluded with a Consumer under these Terms and Conditions does not override or limit the Consumer’s rights under mandatory provisions of law applicable to that Consumer in a situation where no choice of law applies. This means, in particular, that if the national provisions applicable to a given Consumer provide for broader protection than that resulting from these Terms and Conditions or Polish law, that broader protection shall apply.
  5. In the event of any dispute with a Service User who is not a privileged Service User, relating to the Agreement, the competent court shall be the court having jurisdiction over the Service Provider’s registered office.

 

Appendix 1 to the Terms and Conditions

Below is a model withdrawal form which the Consumer or a Privileged Business may, but is not obliged to, use:

MODEL WITHDRAWAL FORM
(this form should be completed and returned only if you wish to withdraw from the contract)

MAZELAKI Sp. z o.o.
47 Stanisławowska Street, 54-611 Wrocław
email address: sklep@getmazelaki.com

– I/We(*) …………………………………………………………… hereby give notice of my/our(*) withdrawal from the contract for the provision of the following service(*) / for the supply of digital content in the form of(*):

…………………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………………………………

– Date of conclusion of the contract(*)

…………………………………………………………………………………………………………………………………………………………

– First name and surname of the Consumer(s) / Entrepreneur(s) with priority:

…………………………………………………………………………………………………………………………………………………………

– Address of the beneficiary Consumer(s) / Business(es):

…………………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………
Signature of the Consumer(s) / Entrepreneur(s)
(only if the form is submitted in paper form)

Date ……………………………………..

(*) Delete as appropriate.

 

 

To be completed

 

To be completed

sklep@getmazelaki.com
+48 786 197 336

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